MH Architects Privacy Policy

MH Architects, is committed to meeting its Data Protection obligations and ensuring the protection and security of all personal information within our control. This Privacy Policy has been published online to explain how we use the personal information that we collect and process as a business and outline the procedures which are in place to safeguard your privacy.

Should we ask you to provide any information by which you can be identified, you can be assured that it will only be used in accordance with this privacy statement.

How do we collect Personal data and what types of Personal data do we collect and hold?

The personal data that we hold about you will be specific to your relationship with MH Architects, but may include some or all of the following:

What do we use personal data for?

Our primary use of personal information is to enable us to deliver services to our clients and their end users/ customers. Where we have a contract with you, or your employer it is necessary for us to process certain personal data to deliver that contract and provide our services.

We also use personal information for our legitimate business interests in monitoring, developing and promoting our products and services. To do this we perform a number of administrative tasks including dealing with feedback or complaints; publishing our services; supporting quality and risk management reviews; administrating our website and to monitor or enforce our terms and conditions or user polices.

Communicating with you:

We also use for personal information to offer you company and service updates along with information on new projects that we think will be of interest to you. We only contact you on this basis if you have consented to be contacted via email. If you do not wish to receive these emails please let us know by contacting

We rely on one or more of the following lawful conditions to process your personal identifiable data:

Where there are no other lawful conditions, we may process information with your consent

Sharing personal data with third parties

MH Architects does not sell, trade, or rent any personal information to other organisations.

Most of our business activities are conducted in house. Where we work with external Consultants, Contractors and Supplier to provide our service we ensure this information is retained on project files that will be stored and destroyed in accordance with the contract of the relevant project.

We may disclose personal information to third parties in the following circumstances:

We may also disclose your information to law enforcement, regulatory and other government agencies and to professional bodies and third parties, as required by and/ or in accordance with applicable law or regulations, or where our assets acquired by a third party.

Storing and retaining personal information

We will hold personal information on our systems for as long as it is necessary for the purposes that it was collected. Information on client files is stored up to 15 years following completion of engagement and in accordance with the contract of the individual project. We will review this retention periodically.

MH Architects treats all personal information as confidential. We ask and encourage our staff to treat all personal information in the same way.  Where we record your information electronically we have implemented accepted standards of organisational and technical security measures to protect and secure it for example using secure passwords, and only recording the minimum data information required to complete a specific task.

Your rights under the protection law

As an individual you have a number of rights under the relevant data protection laws including:

These rights may be limited to certain defined circumstance and we may not be able to comply with your request. If you request to exercise these rights, we aim to respond to you within one month. We will not charge a fee for dealing with your request. If you wish to receive a copy of your personal data or exercise these rights, please write to MH Architects Ground Floor Bicentennial Building, Southern Gate, Chichester, West Sussex, PO19 8EZ.

MH Architect strive to provide an excellent service, we recognise that you may not be happy with the way that we have handled your personal information. If you are dissatisfied with how we are using your personal information or if you wish to complain about how we have handled a request, then please contact and we will try to resolve any issues. However, you also have the right to complain to the Information Commissioner’s Office, which is the statutory regulator for data protection law. Details of how to complain to the ICO can be found at


All content and materials available on, including but not limited to text, graphics, website name, code, layout, images and logos are the intellectual property of MH Architects, and are protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display or transmission of any content on this site is strictly prohibited, unless specifically authorised by MH Architects.

Third Party websites

From time to time we may include links to third party websites that are not controlled or managed by MH Architects, and which we do not prevent under this privacy notice. We would encourage you to check the privacy notice for each additional website that you may visit.

Changes to this privacy notice

Any chance to the privacy notice in future will be posted on this page. Pease check back frequently to see any updates to our privacy policy. This policy is effective from 23/05/2018.

Cookie Polices

Our website, like most websites, uses cookies to help provide you with the best user experience we can.

What are cookies?

A cookie is a small file of letters and numbers that is downloaded on to your computer, or tablet/smartphone, when you visit a website. Cookies are used by most websites and can do a number of things, like; remembering your preferences, recording what you have put in your shopping basket, and counting the number of people looking at a website.

Most cookies are designed to either ensure all the website’s features work properly or to provide the website owner with anonymous information about how you use their site so they can make improvements to the user experience. These cookies are known as 1st party cookies.

3rd party cookies are usually related to advertising. Advertisers typically use this type of cookie to see which websites you have visited and then show you targeted adverts that are more relevant to you.

The rules on cookies are covered by the Privacy and Electronic Communications Regulations. The Regulations also cover similar technologies for storing information, eg Flash cookies. The Regulations were revised in 2011, and the ICO is responsible for enforcing these new rules.

How we use cookies

Google Analytics

Our website uses a 1st party cookie to find out how people are using our website (Google Analytics). We use analytics cookies to identify which pages are being used, how they are being used and what methods are being used to view them. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and this does not include any personally identifiable information.

What we don’t do:

Social Sharing

Our website also makes use of social sharing buttons so you can easily ‘Like’ or ‘Share’ our content on the likes of Facebook and Twitter. The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.


On login, wordpress uses the wordpress_[hash] cookie to store your authentication details. Its use is limited to the admin console area, /wp-admin/

After login, wordpress sets the wordpress_logged_in_[hash] cookie, which indicates when you’re logged in, and who you are, for most interface use.

WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages and features you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us on our contact forms or customer feedback areas. If you do not wish these cookies to be tracked you can disable them in your browser, but this may negatively effect your experience on the site.

Google Adwords and Remarketing

From time to time we may use Google Adwords to advertise our services using keywords and website placements. We may also use Google Remarketing to advertise online and display adverts to our audience via the Google Display Network. This means that our ads might be shown to you when you visit third-party sites, including Google and Facebook, and cookies are used to serve these ads based on past site visits. You can opt out of this by visiting Google’s Ads Settings.

What do the new rules mean?

The rules require in most cases that websites wanting to use cookies get your consent. In most cases ‘implied consent’ is considered to be acceptable providing the website owner takes all reasonable steps to ensure the website user is aware cookies are being set and how to disable them.

How will these new rules impact on me when I use the internet?

As organisations start to comply with these rules you are likely to start to see more information about cookies on sites and be given more choices about these cookies. This might include, for example, being asked to agree to a cookie being used for a particular service, such as remembering your preferences on a site.

Organisations will need to decide on the best way to provide clear information about cookies and to give people using their websites the right choices. They will also want to make sure that these changes do not adversely affect the experience of people using the internet. This should ensure they find a solution which meets the requirements in a way that works well for their site and meets the needs of people using it.

How can I control my cookies?

Browser controls

You can use your web browser (eg Internet Explorer) to:

Where to find information about controlling cookies

Click on the links below to find out about each specific browser and it’s information on cookies.

Useful information